NHTSA Opens Investigation of 94,000 Recalled Jeep Wrangler Vehicles

It’s been announced that the National Highway and Traffic Administration (NHTSA) has opened an investigation into over 94,000 Jeep Wrangler vehicles due to serious safety concerns. Our lawyers at Gayle Law Group PC are committed to assisting vehicle owners affected by this recall under the protection of lemon law. We want to keep you informed, so let’s look into the details of the recall, the investigation, and what affected Jeep Wrangler owners can do to seek justice and ensure their safety.

Mercedes Benz

Background of the Recall

On November 23, 2022, a significant recall was issued for 62,909 Jeep Wrangler vehicles spanning the 2021-2023 model years. This recall was prompted by reports of engine shutdowns caused by a loss of communication, which can lead to a loss of drive power and an increased risk of crashes.

To address the issue, the manufacturer committed to updating the transmission control module software and the Hybrid Control and Auxiliary Hybrid Control Processors, with vehicle owners being notified by December 22, 2022. This update was meant to resolve the issue and restore vehicle safety.

The recall specifically targeted 2021-2023 Jeep Wrangler vehicles that were experiencing these critical failures. The nature of the problem—a loss of communication leading to engine shutdown—highlighted a significant flaw in the vehicle's design and manufacturing process. The manufacturer's response aimed to correct these issues through software updates, which were intended to prevent the loss of drive power and reduce the risk of crashes.

Impact on Vehicle Owners

The recall affected thousands of vehicle owners who relied on their Jeep Wranglers for daily transportation. The potential for engine shutdowns not only posed a risk for the drivers and passengers but also for other road users. The fear of a sudden loss of drive power created a sense of insecurity among owners, necessitating immediate action from the manufacturer to regain consumer trust.

NHTSA’s Current Investigation

The NHTSA’s investigation, announced on July 5, 2024, expands the scope to 94,275 Jeep Wrangler 4XE PHEV vehicles from the 2021-2024 model years. This investigation follows 68 Vehicle Owner Questionnaire reports detailing failures post-recall, as well as issues not covered by the 2022 recall. Vehicle owners filed these complaints through the Vehicle Safety Hotline and an online form, highlighting ongoing safety concerns that were not adequately addressed by the initial recall.

The investigation focuses on identifying the extent of the defects in the Jeep Wrangler models, both those covered by the original recall and additional models that have since exhibited similar issues. The complaints received indicate that the problems persist even after the recall remedies were applied, suggesting that the initial solutions may not have been sufficient to address the root cause of the defects.

The current investigation covers a broader range of vehicles, including the 2021-2024 Jeep Wrangler 4XE PHEV models. The significant number of complaints and the expanded scope of the investigation highlight the urgency and severity of the issue. The NHTSA is working to determine whether the defects pose a continuing risk to vehicle owners and other road users.

Issues Highlighted in the Investigation

The investigation revealed that the complaints included both post-recall remedy failures and vehicle failures outside the scope of the original recall. A comparative analysis indicated that the complaint rate for out-of-scope vehicles is higher than for those covered by the recall. This suggests persistent and unresolved issues with the affected Jeep Wrangler models, raising significant concerns about the overall safety and reliability of these vehicles.

The post-recall failures reported by vehicle owners suggest that the software updates and other remedies provided by the manufacturer were not entirely effective. These failures prove the need for a more comprehensive approach to resolving the defects and ensuring that all affected vehicles are safe for use.

Impact on Jeep Wrangler Owners

The safety risks associated with these vehicle defects are significant, potentially leading to dangerous situations on the road. Owners of these Jeep Wranglers have reported various problems, which could lead to serious accidents and injuries.

It is crucial for affected owners to understand the severity of these issues and take immediate action to address them. Taking proactive steps to address the issues, such as seeking legal assistance and ensuring that their vehicles are properly repaired, can help mitigate these risks and restore confidence in their vehicles.

Manufacturer’s Response

In response to the investigation, Stellantis, the manufacturer of Jeep Wrangler, has expressed its cooperation with the NHTSA. Frank Matyok, a spokesperson for Stellantis, stated that the company will make efforts to resolve these issues. The outcome of this investigation will determine the effectiveness of the recall remedies and identify further actions needed to ensure vehicle safety.

Stellantis’s cooperation with the NHTSA investigation demonstrates the company’s commitment to addressing the defects and protecting the safety of its vehicles. The manufacturer’s willingness to work with regulatory authorities is a positive step toward resolving the issues and preventing future incidents.

The results of the NHTSA investigation will determine the next steps for Stellantis and affected vehicle owners. Depending on the findings, additional recalls or corrective actions may be necessary to address the defects and make sure that all affected vehicles are safe for use.

Legal Implications and Lemon Law

Under lemon law, vehicle owners are entitled to a functional and safe vehicle. If a manufacturer fails to repair a vehicle after a reasonable number of attempts, the owner may be eligible for a replacement vehicle or a refund. The ongoing issues with the Jeep Wrangler models, despite the recall, highlight the importance of lemon law protections for consumers.

For Jeep Wrangler owners affected by these defects, lemon law provides a crucial avenue for seeking compensation and remedies. Lemon law protects consumers who purchase defective vehicles, allowing them to seek repairs, replacements, or refunds. At Gayle Law Group PC, an experienced lemon law attorney can guide affected owners through the legal process, ensuring their rights are protected and they receive the compensation they deserve.

Seeking Legal Assistance

Gayle Law Group PC has extensive experience handling lemon law cases and can provide the expertise needed to navigate the legal process. Our team is committed to advocating for the rights of vehicle owners and ensuring that they receive the compensation they are entitled to. If you own a Jeep Wrangler affected by this recall, it is essential to seek legal assistance to protect your rights and ensure your safety.

Taking Proactive Steps

In addition to seeking legal assistance, it is important for affected Jeep Wrangler owners to stay informed about the ongoing investigation and any additional recalls or corrective actions. Keeping up-to-date with the latest developments can make sure their vehicles are properly repaired and safe for use.

The NHTSA investigation into the Jeep Wrangler recalls highlights the importance of addressing vehicle safety issues promptly and effectively. Gayle Law Group PC is committed to helping affected vehicle owners seek justice and compensation under lemon law. Stay informed, take proactive steps, and contact us for legal assistance to protect your rights and protect your safety on the road.

How Gayle Law Group PC Can Help Your Lemon Car

At Gayle Law Group PC, we have extensive experience handling lemon law cases. We understand the frustration and potential dangers associated with owning a defective vehicle. Our team is committed to advocating for your rights and helping you receive the compensation you are entitled to. Don’t hesitate to reach out to us for a consultation to discuss your case.

If you own a Jeep Wrangler affected by this recall, it is essential to take action. Contact Gayle Law Group PC for a consultation to understand your rights and explore your legal options. Our experienced team is here to provide the support and expertise needed to navigate the complexities of lemon law and assist you in receiving the justice you deserve.

    Send Us A Message

    Free Consultation - No Legal Fees, Serving all California.